As our client you will have access to our online client support system, this allows us to provide general support, technical / development support and guidance. This is available right through your project and beyond. Whether this is your first website or you are experienced in managing a website, we can help. We use an advanced ticket system that allows you to keep track of your support tickets and refer to previous support tickets and solutions.
Even after your project is completed we offer 90 days free support, because we know that sometimes, it can take a little bit of time to get things up and running.
At We Are Cuppa we also offer 24/7 security with our web hosting which includes automated backups as standard. This gives you the piece of mind you and your business deserves.
Further to the above great features, we also offer ongoing support packages to keep your website on track and running smoothly. Even after the 90 day free support period ends you can still take advantage of our support for a monthly fee.